Compass AdvocateTM

Take the hassle
out of healthcare

Let’s face it, healthcare can be frustrating and your people need help. The healthcare insurance industry ranks last in terms of simplicity1 with an average Net Promoter Score of just +132. With Compass Advocate, you can provide your people and their families with a 7x better healthcare experience.

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  1. Global Brand Simplicity Index 2017
  2. NICE Satmetrix 2018 Consumer Net Promoter Benchmark
 Study

Better understand
health benefits

Your people will get unbiased guidance in selecting a healthcare plan and personal support for medical, dental and vision benefits throughout the year.

Get help with
medical bills

Give your people an expert to fix problem medical bills. Our Health Pro® team will track down and fix problem bills from any source, ensuring your people are never overpaying for healthcare.

Coordinate
care

Our Health Pro team will help your people verify care coverage, schedule appointments, transfer medical records and coordinate their care.

Connect to the right program
at the right time

Help your people understand and use their health benefits – like telemedicine, disease management and EAP – in-the-moment, when they actually need them.

Your people need answers,
not the runaround.

To improve the health benefits experience, people need friendly, empathetic, well-trained healthcare experts who are great problem solvers and empowered to act on their own without a “script.” Let our Alight Health Pro team remove the hassle of healthcare so employees can focus on what matters most.

Discover the Health Pro difference

Compass NavigatorTM

Looking for a solution that also
impacts healthcare costs?

Looking for a complete healthcare navigation solution to lower healthcare costs and improve the overall employee benefits experience? With Compass Navigator, empower employees to make simpler, smarter healthcare decisions.

Discover Compass Navigator

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