Clearing the path to care
1 in 5 people experience a mental health concern, yet 50% won’t get the help they need. Many don’t know how to access the right kind of care, and emotional barriers like stigma, shame, and fear keep them feeling stuck. Left untreated, outcomes worsen and presenteeism, absenteeism, and attrition result.
We make it easy to access the right care. Alight Behavioral Health Guidance breaks down the barriers, helps employees understand and identify the best options, and keeps them engaged.
Here’s the Challenge
We’re facing a mental health crisis
Here’s how we solve it
Access and support
A single, safe place for help
Participants can access services live or digitally. We offer them a completely confidential, nonjudgmental space to ask questions, be vulnerable, talk about their symptoms—and understand the options for help.
A dedicated behavioral health team
Alight’s Behavioral Health Ally team is highly experienced in all conditions, including working with populations that have unique needs, like pediatrics, LGBTQ+, the elderly, and veterans. Every participant is matched with a registered nurse and has access to a range of clinicians: licensed mental health counselors, licensed social workers, psychiatric nurse practitioners, psychiatric advanced practice registered nurses, and psychiatrists.
Better understanding of their options
Your people will be able to discuss their symptoms, health history, any previous diagnoses, and their goals. They'll receive screenings for anxiety and depression, as well as education on what treatment options, medications, and providers might make the most sense for their needs. We leverage the entire benefits ecosystem available to each participant, helping them navigate to the right programs at the right times as we work with them longitudinally.
Enhanced services for severe or complex needs
The Behavioral Health Ally team is equipped to offer advanced support to participants and caregivers, when needed. This includes admissions support for inpatient residential treatment or rehabilitation, transitions in care settings, and deeper partner collaboration across the health plan, EAP, and other vendor partners. Alight can also help participants find community and state-based resources to close gaps and discuss educational accommodations for families.
More of what’s possible with Behavioral Health Guidance
We have a proven track record of breaking down the emotional and structural barriers to accessing the right kind of care. We lower the threshold for participants to take that first step — past the confusion holding so many back — and to keep going, supporting workforce presenteeism and productivity.
Key features to support your population:
- A dedicated behavioral health registered nurse (RN) by each participant’s side
- Access to the multidisciplinary Alight Behavioral Health Ally team
- Support and guidance for all behavioral health conditions
- Intake and screening for anxiety, depression, and social determinants of health challenges
- Education on symptoms, diagnoses, provider types, and treatment options
- Provider and facility recommendations
- Confirmation of appointment availability
- Program referrals
Our results
Ready to get started?
Learn more about how we can help your business.
Explore our other solutions
Alight Behavioral Health Guidance is included in the Alight Clinical Guidance solution. For organizations looking to support any health condition their population may face, learn more.
Healthcare Navigation
Guide your people to the right care and savings from the start.
Alight Total Health
A comprehensive health benefits solution with guaranteed ROI.