Australia
A second opinion can make the difference
When someone is facing a new, complex or life-changing diagnosis, they’ll have many questions. While providers want to give their patients the best possible care, medical knowledge is expanding so rapidly that it now doubles every few months. This makes it increasingly difficult for many to stay current on the latest research and best practices.
We help participants connect to the nation’s top specialists for virtual expert medical opinions. Using live video and written reports, they can ask questions about their diagnosis and treatment options from anywhere they are.
Here’s the challenge
Misdiagnoses and suboptimal treatment plans are prevalent
Here’s how we solve it
Virtual consultations with top specialists
Access the brightest minds in medicine
Alight has recruited over 2,000 expert physicians and formed direct partnerships with top-ranked hospitals to support both adult and pediatric needs. Participants can access guidance for any condition, including rare diseases. Consultations can take place over live video or by written report. In each scenario, the participant receives a case summary that includes all their questions and the physician’s responses, plus any recommended resources or links.
Multidisciplinary consults for complex cases
Alight has award-winning technology that facilitates multidisciplinary physician collaboration. For participants with complex cases—most often related to cancer and musculoskeletal conditions— two or more expert physicians are able to work together to answer to questions and render an opinion concurrently. This advanced capability is unique to Alight and our clinical operations.
Support for underserved populations
Alight is dedicated to helping grow each participant’s health literacy. That’s why we include the option to translate the expert opinion into any language as part of our services. When participants can read and hear the physician’s expertise in their native language, we believe they’re better able to advocate for themselves and participate in their own care.
Recommendations for in-person treatment
Alight’s Medical Ally team is there to support your people before, during and after the consultation is rendered. A dedicated nurse helps guide the top questions to ask the expert physician, reviews the opinion and plans next steps. Each participant can also receive personalized provider recommendations for in-person treatment using our proprietary provider quality and cost transparency tool, SmartSelect MD. The recommendations can also be curated based on a person’s unique needs and goals.
Alight has been recognized by the MedTech Breakthrough Awards for innovations in expert medical opinions and technology.
Who is providing expert medical opinion services?
Alight has built one of the most elite teams of expert physicians in the nation. Many are considered world-renowned leaders in their fields and are on the forefronts of research, treatment and development of clinical trials. In selecting physicians to be part of this group, Alight looks at a number of factors, including:
- Publications and research
- Education and fellowships
- Years of experience
- Institution ranking
- Peer recommendations
Ready to get started?
Learn more about how we can help your business.
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