SaaS business case considerations

What type of business cases should be considered when implementing SaaS? Get full insight into what additional factors should be taken into account.

Preparing for the journey is a critical step

Typical SaaS business case considerations

Technology

Support

Should I build or buy...

Operations

Sustainability

Implementation and operational risk items

Ongoing investments

Value item	Typical result	Representative savings
Redundancy of HR staff	Elimination of HR transactional role	10–50% annually
Redundancy of IT staff (functional resources)	Alight Soluitons provides user support (IT function), QA testing Alight Solutions builds and maintains new integrations	10–50% annually
Committed service levels	Alight Solutions commits to service levels (e.g., payroll accuracy). Alight Solutions commits to 99.5% SLA; most clients are under 98%	Lower error rates, direct and indirect savings, higher employee satisfaction Can result in substantial savings
Speed to the future	Alight Solutions provides resources and experience to rapidly drive change	Implementation experience and committed implementation fees drive meeting timelines

Value item	Typical result	Value
Achievement of industry leading benchmarks (e.g., FTE: HR FTE)	Alight Solutions provides a leveraged talent pool driving productivity	Cost savings; focus on top line objectives
Better decision making(management focus)	Alight Solutions runs the day to day and handles issues; management focus	Better strategy focus; management address talent and other strategic imperatives
Skills and talent	Alight Solutions has professionals aroundthe globe focused on delivering the HR Services	Higher quality, lower defect rates andconsistent skills improvement
Enabling organizational change and flexibility	Alight Solutions provides best practices, owns daily operations	Eliminate one time cost associated with change; leverage the scale of Alight Solutions capabilities