Healthcare Navigation

Support your employees with COVID-19 positive diagnosis

Alight is now offering comprehensive healthcare navigation support for employee participants and their immediate family members diagnosed with COVID-19. This solution provides personal support from Alight Health Pros—empathetic, expert communicators who are knowledgeable about your latest health policy coverage and trained to support employees in the most difficult times.

Health Pros will help identify resources for COVID-19 treatment, educate based on CDC guidelines, coordinate care from diagnosis through discharge, review bills and provide survivor support.

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Understand diagnosis—CDC guidelines for patient and family lifestyle changes

Identify resources for COVID-19 treatment as required + post-treatment PCP recommendations

Coordinate leave per latest employer policy and coverage

Coordinate care and referrals for complex cases

Educate and refer to employee assistance and care programs

Review treatment bills and claims for accuracy and updated coverage levels

Provide survivor support


Looking for a solution that also
impacts healthcare costs?

Looking for a complete healthcare navigation solution to lower healthcare costs and improve the overall employee benefits experience? With Navigator, empower employees to make simpler, smarter healthcare decisions.

Discover Navigator

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