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Forrester study sheds light on the power of Alight Worklife®

Unveiling the power of Alight Worklife®: a deep dive into the Total Economic Impact (TEI) study

In today’s competitive business environment, organizations face the constant challenge of balancing cost management with the need to deliver a meaningful and engaging employee benefits experience. Despite substantial investments in benefits programs, many companies struggle to see a significant return, often finding themselves overwhelmed by the complexity of benefits administration and the fragmentation of the benefits ecosystem. The stakes are high—both for employers aiming to optimize their investment and for employees seeking clarity and value from their benefits.

Unveiling the power of Alight Worklife®: a deep dive into the Total Economic Impact™ (TEI) report

This is where Alight Worklife can help. Powered by Alight LumenAI™ and trained on comprehensive U.S. benefits data, our platform is designed to bridge the Benefits Impact Gap and simplify the complexities of benefits management.

But don’t just take our word for it—recent findings from Forrester Consulting’s Total Economic Impact™ (TEI) study commissioned by Alight shed light on the transformative impact of Alight Worklife, offering a detailed analysis of the real-world value our platform brings to the table.

Key findings from the TEI study

The TEI study highlights several key metrics that underscore the financial and operational benefits of Alight Worklife:

112% Return On Investment (ROI)

Organizations that have implemented Alight Worklife have experienced a positive ROI, demonstrating, in our opinion, the platform’s ability to generate significant financial returns through streamlined benefits management and improved employee 

$4.8M Net Present Value (NPV)

The study reveals a significant NPV, indicating the long-term positive financial impact of adopting Alight Worklife. This value goes beyond immediate cost savings, and highlights the enduring advantages of a more integrated and efficient benefits system.

Payback period of less than 12 months

One of the standout findings in the TEI study is the rapid payback period, which shows that companies can start realizing the financial advantages of Alight Worklife within the first year of implementation. This quick turnaround is crucial for organizations looking to justify their investment in a new benefits platform.

How Alight Worklife delivers value

Alight Worklife is more than a benefits system—it’s a comprehensive solution designed to address the specific pain points that organizations face in today’s benefits landscape. Here’s how it works:

  • All-in-one platform: Alight Worklife integrates seamlessly with over 600 benefits programs and tools, providing solutions across health, wealth, well-being, navigation and absence administration. This all-in-one approach eliminates dependence on disparate systems, reducing friction and enhancing the overall benefits experience.
  • AI-powered personalization: At the core of Alight Worklife is Alight LumenAI, our purpose-built AI trained on extensive U.S. benefits data. This technology enables personalized benefits experiences at scale, helping employees make informed decisions tailored to their unique needs.
  • Seamless integration: Alight Worklife’s cloud-native platform seamlessly connects different systems, streamlining benefits management and ensuring a cohesive experience for both employers and employees.

The “One Alight” story: a journey of growth

One of the most compelling aspects of the TEI study is how it reflects the broader Alight story—a journey of growth and transformation for our clients. 

One Alight Story

Many of our customers start their journey with Alight through our Benefits Administration services. As they experience the value and efficiency we bring, they expand their engagement to include Health Navigation functionality, ultimately moving on to Program Optimization. This progression not only demonstrates the versatility and scalability of our platform but also highlights the deep trust our clients place in Alight as their partner in benefits management.

This “One Alight” approach is a key differentiator for us, showcasing how our clients can unlock greater value by engaging with multiple facets of the Alight portfolio. For sales teams, this represents a powerful opportunity to pursue upsells, secure multi-year contracts and explore multi-tower agreements, further solidifying Alight’s role as a strategic partner.

What this means for you

For organizations considering a new benefits platform, the TEI study offers compelling evidence of the value Alight Worklife delivers. Whether you’re looking to optimize your existing program, reduce costs or enhance employee engagement, Alight Worklife provides a proven solution backed by real-world results.

Explore the full study

To learn more about the transformative impact of Alight Worklife and how it can drive value for your organization, we invite you to explore the full TEI study. This comprehensive study offers an in-depth analysis of the financial and operational advantages of our platform, providing the insights you need to make an informed decision.

Discover how Alight Worklife can help you unlock the full potential of your benefits strategy.

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