To unlock and create growth
Integrated solutions designed for enterprise-wide results. These offerings make the most of your investments in both technology and people.
Health Administration | Employer Solutions
To better wellbeing
Solutions to help employees and employers choose, use and manage their health benefits.
Wealth Administration | Employer Solutions
To build a future
Solutions to help employees and employers choose, use and manage their wealth benefits.
Payroll Administration | Employer Solutions
To keep spend in shape
Solutions to administer, optimize and scale your payroll.
Engagement and Communications | Employer Solutions
To spark interest
Solutions to create a more memorable employee experience.
HCM and Financial Management | Professional Services
To keep things running smoothly
Solutions to better manage your workforce from the cloud.
Finance is moving to the Cloud ...are you ready?
The Advantages for Health Saving Accounts (HSAs): Employees find balance between health and wealth
The Advantages fo Health Saving Accounts (HSAs): Employees find balance between health and wealth
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FEATURED CASE STUDIES
Curtiss-Wright: Increasing utilization and satisfaction with an integrated benefits platform
Pathway Vet Alliance: Thriving in the cloud with Alight and Workday
TELUS International considered several Workday financial deployment partners and ultimately selected Alight. Read more about how Alight's global Workday expertise helped them meet their goals.
TELUS International is a subsidiary of TELUS, a world-leading communications and technology company based in Canada. TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across North and Central America, Europe and Asia, the company's solutions cover customer experience, content moderation, digital transformation, work-from-home, IT lifecycle, digital consulting, trust & safety, and back-office support. TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages.
TELUS International grew rapidly through acquisition activity. Many of their regions were once standalone organizations. This resulted in several different legacy systems across the world, many of which were not connected to each other nor to their corporate parent, TELUS.
“We started with separate systems for HR, finance and planning and when you have all these separate systems and you don’t have a global strategy in mind, the fallback is the good, old-fashion spreadsheet.” Mark Howitz, senior director ERP and IT for TELUS International said.
Spreadsheets were heavily utilized for the purpose of sharing data and monthly consolidation. This was suboptimal for collaboration and version control as well as limiting the ability to support full global reporting for the purposes of making business decisions.