In August 2019, Alight Solutions acquired Hodges-Mace, LLC to enhance its health and voluntary benefit capabilities, and to expand its suite of solutions to further the efforts of delivering impactful benefit programs. With the addition of the highly-configurable SmartBen technology platform and high-touch enrollment services, Alight is able to broaden its service offerings and continue to create an integrated health experience. Combining Hodges-Mace’s innovative solutions with Alight’s industry-leading capabilities allows Alight to meet the needs of employers of all sizes and all complexities to assist in encouraging employees to make better healthcare decisions.
Hodges-Mace is now fully integrated with Alight Solutions, and the SmartBen platform is now a part of Alight.
Hodges-Mace’s quality of service and expertise will live on with a new name and new look, but will still provide exceptional:
Benefits delivery platform
Your personalized, configurable benefits administration, communication, and enrollment software.
Advanced decision support
Give your people the decision support they need with a detailed enrollment experience including recommendations based on them and their family’s healthcare utilization.
Integrated mobile app (SmartBen NOW)
Provide year-round access to important benefits information, balance updates, and ID cards along with targeted notifications and messaging all to your employees’ phones.
Year-round call center
Give your people a number to call for questions regarding navigational and transactional assistance, portal support, or when they need answers to general benefits questions.Learn more
HR administration services
Outsource some of your HR tasks so that you do not have to worry about them. We can provide QLE and EOI management, remove ineligible dependents and be a resource center.Learn more
Custom benefits communications
Make sure your employees are prepared and don’t miss a beat with customized communication pieces to help deliver and promote your company messaging, enrollment reminders, and plan coverage details.Learn more
High-touch enrollment support
Providing one-on-one benefits meetings with licensed benefit counselors allows your employees to fully be engaged and educated during enrollment.
Dependent eligibility verification
Make sure your employees’ dependents are correctly enrolled and eligible.Learn more
ACA reporting & compliance
Support regulatory requirements and reduce compliance penalties.Learn more
SmartBen benefits delivery platform
Personalized benefits communication and enrollment software
Experience a simple, innovative and secure enrollment platform
Your benefits administration platform should be more than an enrollment system. It should empower employees and HR to be true consumers of benefits. The SmartBen benefits delivery platform provides an easy to use, self-service information platform and communication portal to help employees have an enjoyable enrollment experience and provide HR with the comprehensive tools they need.
SmartBen advanced decision support
Reduce complexity with recommendations
Help your people make more informed decisions, and increase value and perceptions of the benefits package
Take the guesswork out of enrollment through SmartBen’s advanced decision support tool and allow your people to choose the benefits recommended to them based on them and their family’s specific needs. This kind of consumer experience not only leads to a less frustrated and confused employee, but leaves them empowered knowing they’re in the right plans.
SmartBen integrated mobile app
Connecting employees to their benefits year-round
Providing a centralized location for all of your benefits needs, within one app
SmartBen’s integrated mobile app, SmartBen NOW, gives people one place to access all of their employer-provided benefits information throughout the year. View benefits details, up-to-date balances, paycheck information, and have quick access to ID cards when you need them. You can also send out reminders, alerts and messages via notifications right to their home screen.
SmartBen year-round employee resource center
Delivering year-round benefits support
Increase accessibility and convenience with a phone call, without additional HR stress
Allowing people to have a number to call immediately provides a sense of support. By having access to service representatives via phone or email, your people can talk to someone when it’s convenient for them to address their inquiries on technical assistance, transactional enrollment support, connecting to their carrier, and the list goes on. This can free up your HR team from getting preoccupied with answering common benefits questions and enrollment navigation assistance so they can get back to focusing on other company initiatives and goals.
SmartBen HR administration services
Let us be an extension of your HR team
Have piece of mind knowing your benefits administration tasks are being taken care of
Outsource key components of end-to-end benefit administration by letting us provide you with transactional support. Our benefits experts are here to help without any business disruption, managing rules, administering processes, and keeping your benefits platform up to date. Through the SmartBen HR administration services you can feel confident knowing these tasks are getting done (removal of ineligible dependents, and management of QLEs and EOIs) and turn your focus to other matters.
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