HCM and Financial Management

Alight AMS as a Service

Realize your cloud business case with application management services

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25% of organizations say they have internal knowledge and skills as a major gap in their system’s usability.1

Your organization’s reality is different every day. Technology and regulations are changing shape, and without a strategic approach to your cloud-based ERP, you might not be achieving your promised ROI. With our three services, you get holistic cloud support to achieve both short- and long-term goals. From expert assistance to full management, there’s a way to keep your platform running efficiently.

How can we help fine tune your cloud platform?

Alight Tenant Optimizer

Works as your expert assistant to help increase efficiency, enable confident decision making and find greater platform value.

Alight Release Updater

Keeps you on track by helping to integrate, update, test and manage mandatory and optional features.

Alight Total
AMS

Delivers day-to-day support and data driven insights, along with strategic governance for enterprise technology transformation.

The results?

  • Rapid value realization
  • Access to best practices and expertise
  • Greater analytics & insights

Alight Tenant Optimizer

Core services

  • Discretionary hours pool

Value-added services

  • Dedicated account manager
  • Tenant assessment
  • Strategic roadmap planning
  • Domain expert access and discussions
  • Access to exclusive Alight content
  • Webinars and learn from expert videos
  • Diagnostics and benchmarks

Alight Release Updater

Core services

  • Feature release impact analysis
  • Mandatory change configuration
  • Business process and integration regression testing

Value-added services

  • Dedicated account manager
  • Optional features implemented of your choice
  • Templates to promote most impactful end user changes
  • Release features webinar
  • Recorded demos of key functionality updates
  • Access to Alight’s report for weekly release impacts

Alight Total AMS

Core services

  • End to end support of configuration and integrations
  • Release management
  • Integration monitoring
  • Issue triage and troubleshooting
  • Minor modifications

Value-added services

  • Dedicated account manager
  • Tenant assessment
  • Strategic roadmap planning
  • Domain expert access and discussions
  • Access to exclusive Alight content
  • Webinars and learn from expert videos
  • Diagnostics and benchmarks
  1. Sierra-Cedar 2019-2020 HR Systems Survey, 22nd annual edition

Ready for rapid business case realization?

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