Alight AMS As A Service

Technology’s in place. Now what?

Our Alight AMS solutions deliver holistic cloud support so you can finally earn back the investment you’ve made.

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Here’s the Deal

You’ve invested in an ERP. But it might not be moving you forward.

Let’s change that. We’re here to fine tune your cloud platform with tailored, integrated solutions designed to deliver transformative results.

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How we solve it

Level up your ERP with AMS

Unrealized platform potential

Without proper knowledge and structure in place on how to operate your ERP, you’ll lack confidence trying to derive its value.

Confident system usage

Alight Tenant Optimizer works as your expert assistant to help increase efficiency and enable confident decision making to find greater platform value.

Everchanging regulations

It’s impossible to stay ahead of mandatory updates and new functionality without help in the backend.

An always ready system

Alight Release Updater keeps you on track by helping to integrate, update, test and manage mandatory and optional features.

Lagged business case realization

The pressure’s on to achieve results, but you don’t have time to completely manage your system.

Fully managed ongoing support and strategic oversight

Alight Total AMS delivers day-to-day support and data driven insights, along with strategic governance for enterprise technology transformation.

Our Commitment

A cloud support model that actually delivers

Next level transformation can’t happen overnight, or all in one place. By addressing your existing AMS challenges, we can eliminate uncertainties and operate at a speed bound for enterprise growth.

Our Services

From expert assistance to full tilt management

Alight Tenant Optimizer

CORE SERVICES

  • Discretionary hours pool

ADD ON SERVICES

  • Dedicated account manager
  • Tenant assessment
  • Strategic roadmap planning
  • Domain expert access and discussions
  • Access to exclusive Alight content
  • Webinars and learn from expert videos
  • Diagnostics and benchmarks
Alight Release Updater

CORE SERVICES

  • Feature release impact analysis
  • Mandatory change configuration
  • Business process and integration regression testing

ADD ON SERVICES

  • Dedicated account manager
  • Optional features implemented of your choice
  • Templates to promote most impactful end user changes
  • Release features webinar
  • Recorded demos of key functionality updates
  • Access to Alight’s report for weekly release impacts
Alight Total AMS

CORE SERVICES

  • End to end support of configuration and integrations
  • Release management
  • Integration monitoring
  • Issue triage and troubleshooting
  • Minor modifications

ADD ON SERVICES

  • Dedicated account manager
  • Tenant assessment
  • Strategic roadmap planning
  • Domain expert access and discussions
  • Access to exclusive Alight content
  • Webinars and learn from expert videos
  • Diagnostics and benchmarks
Our Insights

What’s driving AMS transformation?

HCM

Complete a health check of your Workday tenant

The first stage in understanding how you can optimize your Workday platform is to understand how you are utilizing the functionality available to you today.

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HCM

Realizing your cloud business case

Our experts share how to leverage your finance, payroll and HR cloud platform at 1, 3 and 5+ years after go-live.

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Let’s get you transformation ready

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