Benefits Administration

Health benefits administration has two major functions. First, open enrollment (or new hire enrollment) is when your employees sign up for their health care benefits. Second, ongoing support is provided to answer questions and provide your people with education and guidance throughout the year. While enrollment may be the most well-known part of health benefits administration, Alight believes ongoing support is the key to a successful outsourcing partnership. 

When a company decides to outsource its benefits administration, it partners with an outside company to take on specific responsibilities related to administering health benefits to its employees. 

Outsourcing liberates internal resources from transactional activities related to benefits, including open enrollment, verifying dependents, processing life event changes and answering health benefits and other questions. Having an outside expert administer your benefits reduces the expenses associated with manual errors and premium overpayments. 

In addition to freeing up your internal resources and time, you can save money automating data and event processing, which is embedded into Alight’s benefit administration solutions. This process generates savings through timely terminations (both employee and ineligible dependents), accurate payroll deductions and frequent carrier updates. 

(1) Determine benefits eligibility – including dependent verification. (2) Provide health benefits information – both online and offline. (3) Make sure to provide any legally required disclosures or notices. (4) Enroll employees and their families for their selected benefits. 

Alight eliminates the risk of self-administering or using multiple vendors. Our compliance services include ongoing monitoring to mitigate risk and developing solutions to support your compliance with regulations, including the ACA. Alight continually stays on top of new laws and regulations, and then updates our solutions and processes as required to support your compliance.