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Alight to help Camping World reach new levels of employee engagement and drive better outcomes

Lincolnshire, Ill. September 23, 2021 |

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Alight Solutions (NYSE: ALIT), a leading cloud-based provider of integrated digital human capital and business solutions, has expanded its relationship with Camping World Holdings, Inc. (NYSE: CWH) (“Camping World”), America’s largest retailer of RVs and related products and services, to provide Alight Total Health, a holistic solution that drives measurable value through highly personalized interactions with employees.

Since 2018, Alight has been working with Camping World to enhance the company’s approach to health benefits administration. Seeking one front door for all benefits administration and navigation, Camping World will now be able to deliver a powerful, connected benefits experience with Alight Total Health, where employees can more easily gain access to and make the most of the options available to them. Alight’s expansive healthcare capabilities pair data and analytics, personalized support and consumer-centered tools to help employees make smarter, more cost-effective health decisions for themselves and their families.

“At Alight, we believe that in order to be successful, companies must put their people at the center,” said Cathinka Wahlstrom, president and chief commercial officer at Alight. “With our data-driven, personalized solutions, we’re thrilled to be able to support Camping World’s most important asset – their people – and have meaningful impact on their health and total wellbeing.”

Alight Total Health for Camping World has four key components that will work together to drive engagement, create personalized experiences and improve wellbeing for employees:

  • Healthcare navigation: Alight provides high-touch concierge support to employees, including helping them understand their benefit plans; choose highly rated providers; find lower costs for medications; and assist with billing and claim disputes.
  • Clinical support: Alight gives access to multi-disciplinary clinicians and registered nurses who can help employees prepare for their provider visits and improve adherence to treatment plans.
  • Hyper-personalization: Alight’s AI-powered personalization engages employees with targeted, multi-channel messages that continuously adapt based on their actions (or inactions) to help them make more informed decisions around their benefits.
  • Benefit card: Alight equips employees with individual ID cards and phone numbers to simplify their path to support across all health benefits.

Alight Total Health will be fully integrated with the Alight platform where Camping World’s 14,000 employees regularly access and engage with their benefits applications. Implementation is currently underway with an expected go-live date of January 1, 2022.


About Camping World Holdings, Inc.

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America’s largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966. We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry’s most extensive online presence and a highly trained and knowledgeable team of associates serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enables us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With over 185 locations in 40 states, Camping World, and sister company Gander RV & Outdoors, have grown to become prime destinations for everything RV. For more information, visit www.CampingWorld.com.

About Alight

With an unwavering belief that a company’s success starts with its people, Alight is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s 15,000 dedicated colleagues serve more than 30 million employees and family members. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100 at alight.com.

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