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Hospitals today provide both outpatient and inpatient services.
Inpatient services mean you have been admitted to the hospital, and you will stay overnight, several nights or even weeks to months. Generally, inpatient services can be broken down into two categories: Surgical and Non-Surgical.
Additionally, there is a situation ‘between’ being an Outpatient, and an Inpatient and that is called Observation (sometimes called a 23-Hour Stay).
To you, the patient, it seems like an Inpatient Stay because you invariably ‘stay’ overnight at the hospital. However, observation is a status used by the hospital for billing purposes — it is a requirement of Medicare, Medicaid, and insurance companies.
With Alight’s healthcare navigation services, our Health Pro consultants can assist you in reviewing your bills after a hospital stay to make sure you are charged correctly.