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Alight unlocks enterprise growth for the world’s most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Explore our story to learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation.
Curtiss-Wright’s partnership with Alight started with core health and wealth benefits administration services—enrollment, call center support and other ancillary services. With the need to communicate to and engage their dispersed workforce with their benefits, Curtiss-Wright turned to Alight to update their benefits administration platform and implement Healthcare Navigation.
Curtiss-Wright’s U.S.-based workforce was dispersed throughout 95 locations across 25 different states, typically in small offices with limited computer access and no direct line of sight from an HR perspective. This made it challenging for the organization to effectively communicate their comprehensive benefits package to their widely-spread employee population.
Curtiss-Wright also struggled to offer a comprehensive benefits package that encompassed holistic employee wellbeing support—whether it be from an emotional, financial or physical perspective—while simultaneously appealing to prospective talent. To improve this, they expanded their mix of benefits providers to include specialty vendors of all sorts of services. However, this change confused and overwhelmed employees when it came to remembering how and where to access each program, let alone recognize which ones were pertinent to them.