Health Solutions

Health advocacy: lighting the path to the right care for you and your people

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Navigating the health care system is often challenging. That’s why we offer personalized support where and when your people need it. At life’s critical moments, advocates are there to address questions, solve challenges and help your people navigate the health care system.

Access anywhere, anytime

Our advocacy services are easily accessible at any time, no matter when a health care issue arises. Your people can chat with an advocate, set an appointment to have an advocate call them, look up the status of their case, or get more information online or on the phone.

Right there when life changes

Marriages, babies, new homes, medical diagnoses…while your people are living their lives, we’re making sure their benefits are evolving along with them. When a major life event occurs, we’ll reach out to let them know how it impacts their benefits and what next steps they need to take.

Their own personal advocate

To ensure your people are getting exactly what they need, personal advocates are available to compassionately see them through their case from start to finish. What's more, advocates are backed by a team of experts including clinicians, social workers and pharmacy consultants, and we also provide dedicated, research specialists for specialty care.

See a return on your valuable benefit investment

Since you've invested significant time and money into offering a comprehensive and thoughtful benefit programs for your people, you want to make sure they're used. You can count on us to integrate advocacy services easily with these benefit programs. Plus, our advocates are trained to listen for opportunities to refer and recommend appropriate benefit and wellness programs to your people.

Maximize your investment in employee benefits through advocacy services

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Want to learn more about what Alight can do for your organization? Let's talk about how we can help your people thrive now and in the future.

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