Consumer Experience

UPoint®: a people-centric solution

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We live in a mobile, social, on-demand world—and your people expect nothing less when it comes to their HR experience. UPoint is designed with these consumer-centric expectations in mind, making it easier for employees to find the information, tools and guidance they need to make the right HR and benefit decisions.

One stop HR shop

We want to make it as easy as possible for your people to navigate their HR options. With UPoint, they have a simple, seamless, single resource that provides all the information they need to do everything from managing job performance, to viewing compensation, reviewing benefits, requesting time off—and much more.

Plays well with others

With 350 (and growing!) outside platforms and partner networks, we bring the very best support to help your people have a fully integrated work-life experience on-demand.

True intelligence & personalization

Always learning and improving, UPoint uses intelligence to create a tailored HR experience for each individual user. Not only does this allow for continuous personalization, but it makes it possible for you to drive more action by deploying targeted messages and reminders to your people. What’s more, our interactive virtual assistant and chatbot features offer robust, real-time support to complement your call centers, statements and other communications, providing even more personalized support.

Designed to grow with you

Because your organization is always evolving, UPoint was created to grow and adapt as you add or change programs, processes and HR delivery so that it fits your needs today and in the future. And, with a variety of access points, UPoint enables your people to be more self-sufficient, meaning fewer calls to HR, increased employee engagement and satisfaction, and an overall reduced HR cost.

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Want to learn more about what Alight can do for your organization? Let's talk about how we can help your people thrive now and in the future.

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