To unlock and create growth
Integrated solutions designed for enterprise-wide results. These offerings make the most of your investments in both technology and people.
Health Administration | Employer Solutions
To better wellbeing
Solutions to help employees and employers choose, use and manage their health benefits.
Wealth Administration | Employer Solutions
To build a future
Solutions to help employees and employers choose, use and manage their wealth benefits.
Payroll Administration | Employer Solutions
To keep spend in shape
Solutions to administer, optimize and scale your payroll.
Engagement and Communications | Employer Solutions
To spark interest
Solutions to create a more memorable employee experience.
HCM and Financial Management | Professional Services
To keep things running smoothly
Solutions to better manage your workforce from the cloud.
Finance is moving to the Cloud ...are you ready?
The Advantages for Health Saving Accounts (HSAs): Employees find balance between health and wealth
The Advantages fo Health Saving Accounts (HSAs): Employees find balance between health and wealth
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FEATURED CASE STUDIES
Curtiss-Wright: Increasing utilization and satisfaction with an integrated benefits platform
Pathway Vet Alliance: Thriving in the cloud with Alight and Workday
Helping a long-time client remove complexity by making the move to Workday—how Alight Solutions and Centrica improved their employee’s experience, resulting in improvements for all.
When Centrica, an international energy and services organisation headquartered in the United Kingdom came to Alight Solutions in 2006, they were looking for a globally cohesive, full-scale HR transformation. Alight Solutions initially provided HR services including a fully managed payroll service for Centrica in the United Kingdom. In 2012 they decommissioned myHR and implemented HRonline, their own self service front end for SAP. The scope was increased in 2014 to incorporate their United States and Canadian employee populations, and SAP Payroll rolled out in North America at the start of 2015.
At this time, Centrica was using two separate instances of SAP, one in the United Kingdom and one in North America. As they began to truly globalise their organisation, the disconnected HR systems, and related costs led to frustrations amongst the leadership team and Centrica made the decision to move to Workday as their core HR platform. Joint discovery sessions were held between Centrica and Alight Solutions, driving global process standardisation and harmonisation.
Centrica’s current HR and payroll systems, processes and operations were extremely complex including:
5 HR, 7 payroll and 11 time-recording systems in place.
175 different employee contract templates and 180 offer letter templates.
Only 6% of all HR requests in North America were submitted through self-service.
Over 20,000 HR operations emails distributed monthly in both the UK and North America.
Significant restructuring following Centrica’s strategic review added an extra layer of complexity to the project.
Centrica was the first global deployment of Workday and HR Services since Alight Solutions acquired Kloud in 2015.
Large scale deployment required the development of over 80 integrations, including a complex bidirectional integration with all of the existing SAP Payroll systems in the United Kingdom and North America.
Alight Solutions needed a strict programme governance to be upheld, in order to ensure all security and risk requirements were met.
Deploying a ‘big-bang’ approach is always a potential risk, as deploying all software modules within Workday across the whole company on the same day leaves zero room for error.