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In the past, change management was viewed as “nice to have” but was ultimately sacrificed under budget pressures. However, with today’s ever-changing technology and employee expectations around consumer-grade experiences, more organizations are turning to change management programs to properly roll out new systems, processes or information to their employees. Change management can help you prepare your people and support them through this business, technical and organizational change.
Whether you are in the early stages of planning or already in the midst of a deployment, these considerations will help you determine the right change management solution for your organization and people.
Change management is the discipline of preparing your people and supporting them through the changes that will occur throughout your move to the cloud. It is focused on the people side of change by:
Effective change management offers the following benefits:
Throughout your deployment, it is important to collect feedback from employees across all levels and departments, have two-way dialogue with key individuals and groups and to use readiness assessments to understand whether actions are effective and mitigate risks. At launch, take advantage of data points, metrics of actual system usage and downloads of support materials to understand actual behaviors. Also, take advantage of calibrate continued support and communications.
Change management is different in a Workday world. Traditional approaches must be tailored to account for these differences.
An effective change program requires dedication from change management, functional and technical teams. In addition it requires a strong team of key stakeholders to see the program through in its entirety. Ensuring you have the proper support – whether internal, external or a mixture of the two – from the beginning will set you up for success to meet your business’ goals. Workday projects are fast and fluid; having the right partner with proven best practices and experience can help you stay on track and ensure your business is 100% confident that your Workday deployment will be a success.