Proven, market-leading solutions for both growing and complex organizations
Across the globe, Alight is ready to help your organization thrive
Proven, cost-effective solutions that meet your agency’s complex needs
Work with an independent partner dedicated to your success
A curated network of solutions to help your people make smarter, more proactive decisions
Alight Solutions is a leading provider of integrated benefits, payroll and cloud solutions. With more than 15,000 professionals across 29 countries, Alight provides leading-edge benefits administration and ERP technology and services to more than 3,250 clients including 50% of the Fortune 500. Alight’s combination of data-driven insights and technology expertise creates unique value for clients. Alight is a six-time member of IAOP’s Global Outsourcing 100. Learn how Alight drives better business outcomes and employee wellbeing for organizations of all sizes at alight.com.
When it comes to payroll, quality, accuracy and thoroughness are of the utmost importance. Because there’s so much at stake, businesses are looking to reduce risk and must make sure their payroll is in very capable, trustworthy hands.
While compliance is owned by you, a great payroll provider should have colleagues on the team that review major changes in legislation and develop a point of view on how it should be administered. The payroll provider should bring to your attention legislative matters that they identify, as well as their point of view based on a view across their entire book of business. You, however, ultimately have the responsibility for interpreting the legislation and providing instruction on the actions you want your payroll provider to take.
A top payroll provider should have a suite of ‘point of view’ defensive queries that are run each payroll to identify employees pay that may require analysis and adjustment. Get a list of some of these key queries.
A payroll provider should have developed a suite of reports that look at the relationship of wage and tax data. Some of these reports automatically make adjustments to resolve potential W2 errors while others provide output that requires research and ultimate adjustment. At year end, the payroll provider should also perform an independent audit of the W2 mapping to ensure that all earnings and deductions are properly mapped.
Your payroll provider should have the flexibility, based on your business, to recognize state reciprocity rules which will automatically check the non-resident box on the employee’s work state. For local tax, they should have the ability to identify the appropriate local jurisdiction which the employee is subject to tax, based on their work and home address and setup correctly and timely in your payroll system.
Your payroll provider should monitor these updates for impacts and regression test accordingly. When updates are optional, they should be able to consult with you on what features you might want to uptake to benefit your overall experience.