In our Alight on episode, Cloud transformation during disruption and change, we discussed how the gaps in workforce seen around COVID-19 could lead to a profound acceleration of automation in the workplace. Alight has outlined the top 10 automation partner requirements your organization should look for to guarantee a successful deployment.
There are many automation technology and advisory partners out there competing for your business. Automation technology, ranging from robotic process automation (RPA) to Artificial Intelligence (AI) isn’t just hype. It’s here to stay and in more demand than ever as organizations ensure they are backed up for any changes or disruptions in their workforce. It’s mature, and it’s a critical tool in the never-ending need to be faster, cheaper and better.
What is required in an automation partner? Here are a few suggestions for organizations.