• Find your HR website
    • Australia
    • Germany
    • Hong Kong
    • Singapore
    • Thailand
    • United Kingdom
    • United States
Alight Get Started
Alight
  • Solutions

    What’s new Health Administration Solutions Wealth Administration Solutions Payroll Administration Engagement and Communications HCM and Financial Management
     

    What’s new

    Alight Worklife Alight Total Health Alight AMS as a Service

    To unlock and create growth

    Integrated solutions designed for enterprise-wide results. These offerings make the most of your investments in both technology and people.

    Health Administration |
    Employer Solutions

    Health Benefits Administration Healthcare Navigation Reimbursement Solutions Dependent Verification Services Compliance

    To better wellbeing

    Solutions to help employees and employers choose, use and manage their health benefits.

    Wealth Administration |
    Employer Solutions

    Defined Benefit Administration Defined Contribution Administration WealthSpark™ Managed Accounts & Advisory Self Directed Brokerage Pension De-riskingAlight Financial Path

    To build a future

    Solutions to help employees and employers choose, use and manage their wealth benefits.

    Payroll Administration |
    Employer Solutions

    Cloud HCM and Payroll Administration Global Payroll

    To keep spend in shape

    Solutions to administer, optimize and scale your payroll.

    Engagement and Communications |
    Employer Solutions

    Benefits Guidance Hyper-personalization Communications Consulting UPoint® and Digital Innovation Research

    To spark interest

    Solutions to create a more memorable employee experience.

    HCM and Financial Management |
    Professional Services

    HCM Cloud Advisory HCM Cloud Deployment HCM Application Management Services (AMS) Financial Cloud Advisory Financial Cloud Deployment Financial Application Management Services (AMS) Workday Adaptive Planning Implementation

    To keep things running smoothly

    Solutions to better manage your workforce from the cloud.

  • INSIGHTS

    Explore Insights Latest Insights
     
    Categories Topics Function

    CATEGORIES

    Health Wealth HR Financial Management HCM SEE ALL

    FEATURED INSIGHTS

    Finance is moving to the Cloud ...are you ready?

    Read More

    The Advantages for Health Saving Accounts (HSAs): Employees find balance between health and wealth

    Read More

    TOPICS

    Alight Research Benefits Administration Compliance, Legislation & Regulation Consumer Healthcare Education Customer Success Stories Dependent Verification Health Savings & Reimbursement Accounts Open Enrollment Payroll & Compensation Savings & Retirement Planning Workday
    SEE ALL

    FEATURED INSIGHTS

    Finance is moving to the Cloud ...are you ready?

    Read More

    The Advantages fo Health Saving Accounts (HSAs): Employees find balance between health and wealth

    Read More

    FUNCTION

    Human Resources Finance Information Technology SEE ALL

    FEATURED INSIGHTS

    Finance is moving to the Cloud ...are you ready?

    Read More

    The Advantages fo Health Saving Accounts (HSAs): Employees find balance between health and wealth

    Read More
  • EVENTS

    Explore Events

    FEATURED EVENTS

    Webinar
    Cloud transformation during disruption and change
    ON-DEMAND WEBINAR
    WATCH NOW
    Webinar
    Rethinking and activating your 2021 enrollment plan
    ON-DEMAND WEBINAR
    WATCH NOW
    Webinar
    Global payroll—now and up next
    ON-DEMAND WEBINAR
    WATCH NOW
  • WORK WITH US

     
    Our Markets Our Partnerships

    OUR MARKETS

    5K Employees Public Sector 5K - 10K Employees Brokers 10K+ Employees Europe APAC

    FEATURED CASE STUDIES

    Curtiss-Wright: Increasing utilization and satisfaction with an integrated benefits platform

    View Case Study

    Pathway Vet Alliance: Thriving in the cloud with Alight and Workday

    View Case Study

    OUR PARTNERSHIPS

    Workday SAP SuccessFactors Cornerstone OnDemand Oracle Alight Partner Network

    FEATURED CASE STUDIES

    Curtiss-Wright: Increasing utilization and satisfaction with an integrated benefits platform

    View Case Study

    Pathway Vet Alliance: Thriving in the cloud with Alight and Workday

    View Case Study
  • ABOUT US

    Our Story Leadership Team Newsroom Awards Careers

    FEATURED NEWS

    Alight’s new integrated digital solution makes managing finances easier for U.S. workers
    Read More
    Alight’s digital employee events platform provides rich, expansive user experience and optimizes engagement
    Read More
    Alight Solutions and Foley Trasimene Acquisition Corp. Announce Merger
    Read More
Find your HR website
Get started
  • Australia
  • Germany
  • Hong Kong
  • Singapore
  • Thailand
  • United Kingdom
  • United States
Home
Research & Insights
Navigating routine healthcare during the COVID-19 pandemic

Navigating routine healthcare during the COVID-19 pandemic


Over the past month, Alight Health Pros® have talked to tens of thousands of participants from across the U.S. due largely to the COVID-19 pandemic, and a common theme has emerged from those conversations – as our healthcare system rushes to contain the virus and treat those affected, people are facing new, unfamiliar challenges concerning their everyday health and wellbeing. Between provider offices and urgent care centers closing their doors to lengthy telemedicine hold times, people’s patience and resiliency are certainly being tested. 

Below are 5 tips you can share with employees who need help accessing traditional care for themselves and their families for routine care and illness:
 

Number 1
Consider alternatives for doctor consultations.

Be aware that your primary doctors’ offices could be closed or not seeing patients in non-emergency situations. However, most common medical issues can be addressed remotely via providers’ virtual care options like an online portal or mobile app, so be sure to ask what options they have available.

Number 2
Utilize telemedicine programs.

If your employer offers telemedicine as part of your benefits program, now is the time to use it. While wait times may be longer than average, this is a great way to receive on-demand care from a safe distance.

Number 3
Use good judgment.

If you have a non-essential appointment or annual check-up, check with the office to see if they are postponing until a later date to help free up resources. Many providers are proactively rescheduling appointments and confirming those that should be kept. If you decide to delay your non-essential appointment, call to reschedule as no-shows contribute to the limited availability of care.

Number 4
Be proactive.

If you need care, you may have to contact multiple provider offices to find out if they are open. Providers outside of the hospital environment may have more availability during this time, and they are generally more cost effective than hospital-based providers.

Number 4
Seek expert guidance.

Contact your health navigation provider or nurse line for help. If you have Alight’s Healthcare Navigation solution, our dedicated Health Pros® are ready to help you gain access to essential services and high-quality care during these unprecedented times.



Please note this is not a substitute for medical advice - if someone is experiencing urgent or emergency circumstances, they should seek appropriate medical care.

Related Tags
COVID-19 US COVID-19 US
Related Content
Article
Carlson Management Consulting, an Alight Company, named Winner of the FY21 Solution Provider of the →
Carlson Management Consulting, an Alight Company, announced it was named a winner of the FY21 Solution Provider of the Year Award – Americas by Workday.
HCM
Financial Management
Article
Top questions to ask your payroll provider to mitigate your risk →
When it comes to payroll, quality, accuracy and thoroughness are of the utmost importance.
HCM
Finance
Payroll & Compensation
Article
Top 8 questions to consider when evaluating a payroll provider →
Still looking for a payroll provider? Read the top questions you should be asking to assess payroll providers.
Financial Management
Payroll & Compensation
Article
Alight Solutions 401(k) Index™ →
Monthly and quarterly Alight Solutions 401(k) Index Reports
Wealth
Human Resources
Alight Research

Resources

  • Talk to sales
  • Find your HR website
  • Careers
  • Legacy Resources

Connect with Us

  • LinkedIn
  • Twitter
  • Facebook
  • YouTube
  • Instagram

  • Office Directory
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
Alight

© 2021 Alight®. All rights reserved.