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Health Administration | Employer Solutions
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Solutions to help employees and employers choose, use and manage their health benefits.
Wealth Administration | Employer Solutions
To build a future
Solutions to help employees and employers choose, use and manage their wealth benefits.
Payroll Administration | Employer Solutions
To keep spend in shape
Solutions to administer, optimize and scale your payroll.
Engagement and Communications | Employer Solutions
To spark interest
Solutions to create a more memorable employee experience.
HCM and Financial Management | Professional Services
To keep things running smoothly
Solutions to better manage your workforce from the cloud.
Finance is moving to the Cloud ...are you ready?
The Advantages for Health Saving Accounts (HSAs): Employees find balance between health and wealth
The Advantages fo Health Saving Accounts (HSAs): Employees find balance between health and wealth
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FEATURED CASE STUDIES
Curtiss-Wright: Increasing utilization and satisfaction with an integrated benefits platform
Pathway Vet Alliance: Thriving in the cloud with Alight and Workday
In an ever-changing business landscape, time-crunched organizations are outsourcing more and more of their human resource tasks. As companies grow in size and complexity, they seek the support and expertise of external partners to help them better manage operations and reach their performance goals.
Human resources outsourcing (or outsourcing of other business processes) involves hiring an outside company to perform HR functions typically performed by an internal team. These functions don’t typically include the main activity of a company but tend to focus on support actions that don’t generate direct added value.
Outsourcing emerged in the middle of the 20th century as a result of globalization and the evolution of technology, among other factors. But it was the economic crisis of the late 1980’s that drove the biggest demand. At that time, organizations were actively looking for ways to be more competitive and reduce costs. The outsourcing model took off from there and demand has never stopped growing.
When contracting outsourcing, a company puts the management of a specific business area in the hands of an outside specialized company so they can direct internal resources to the tasks that generate the most value.
Finding the right outsource partner can lead to a long list of potential business benefits:
Selecting the right outsourcing model starts with thinking about the problems your business is trying to solve. For example, you might choose a model based on the performance of an internal audit that detects a gap in updating human resources management systems. In this case, there would be a certain risk in terms of privacy, security or compliance with legal regulations. In other cases, your decision might be the result of a cost analysis, a study of best practices within the sector, or the finding of complexities for the governance of the business structure.
Next, think about the areas within your business that will be most impacted. Human resources, IT, purchasing, finance, compliance and legal are typically directly involved.
Then, start a market survey to identify potential outsourcing partners that meet your specific criteria regarding:
Once you’ve identified your list of potential outsourcing candidates, narrow your selection down to the most-capable few.
Pay specific attention to these indicators to focus in on the finalists:
The last step in the decision process is the final evaluation of the candidate companies by all the departments involved. For this, aspects such as the quality of the proposal presented, its adaptation to business requirements, the company's regulatory compliance, technical and security requirements, price, etc. will all be taken into consideration.
Outsourcing is all about embracing a changing business landscape to meet dynamic customer demands. From the software as a service (SaaS) model, it advances to business processes as a service (BPaaS). More and more companies request a full service partnership that includes the operating and continuous updating of a platform.
The leading outsourcing companies stay focused on the innovation of automation, robotics and artificial intelligence to allow for economies of scale and cost savings for their clients.
Alight is recognized as a global leader in HR process management by the most prestigious international analysts, including Gartner, Everest Group and Nelson Hall.
Here’s a quick look at just some of the reasons Alight is the right choice for HR outsourcing:
At Alight, our focus on providing the integrated solutions our clients need to succeed helps your whole organization grow. Because transformation takes a workforce.