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Proven, cost-effective solutions that meet your agency’s complex needs
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A curated network of solutions to help your people make smarter, more proactive decisions
Alight Solutions is a leading provider of integrated benefits, payroll and cloud solutions. With more than 15,000 professionals across 29 countries, Alight provides leading-edge benefits administration and ERP technology and services to more than 3,250 clients including 50% of the Fortune 500. Alight’s combination of data-driven insights and technology expertise creates unique value for clients. Alight is a six-time member of IAOP’s Global Outsourcing 100. Learn how Alight drives better business outcomes and employee wellbeing for organizations of all sizes at alight.com.
Delivering a superior customer experience is at the heart of everything Schneider Electric does. It’s how the company became—and remains—a global specialist in energy management and automation. With 160,000 employees globally and 20,000 in the U.S. alone, taking care of the people who take care of business is paramount for Schneider Electric. When employees need to change their status, engage in annual enrollment, or enroll in benefits as a new hire, HR Services wants them to feel like a valued customer.
Schneider Electric had long relied on Alight for health and welfare benefits administration. In recent years, however, with increased pressure to cut cost, they gave a newer to market benefits management software provider a try. While that company promised a lower price point, it couldn’t come close to what Alight had to offer in terms of:
The company also proved unable to effectively administer Schneider Electric’s complex benefit designs, particularly in the retiree space. After several frustration-filled months, Schneider Electric’s course was crystal clear. It was time to “go home” to Alight.