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Application management strategy is continuing to evolve as we move into 2020. Historically, Application Management Services (AMS) had a bit of a false expectation that it was static component of a delivery model that was meant to keep the lights on for the applications, fix any bugs that pop up in the systems, or and work the occasional upgrade. As we have seen throughout the market as well as our own delivery, application management is demanding a strategic approach, and namely for these six reasons:
The speed at which applications and human resources is expected to move in the current environment is not slowing down and only expected to increase. Being proactive and conducting proper planning are now requirements for being able to do the baseline of keeping applications stable and current. Additionally, keeping up with new features and functionality helps you get the most out of your investment.