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A curated network of solutions to help your people make smarter, more proactive decisions
As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 19 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.
Advocacy Services provides peace of mind, moral support, education, and issue resolution for employees, retirees, and their families struggling with complicated medical and benefits questions.
With advocacy, you get access to a dedicated team of health care experts, ready to work for you.
Get hours of your life back that you would have spent waiting on hold with your insurance provider.
Advocates are highly qualified health care experts. Let them help you.
Managing health care issues can feel like a full-time job. That’s where advocacy comes in. Here are just a few ways your advocate can help you:
Our Advocates do the work for you, so you have more time to spend on the things you love. It takes our Advocates an average of 4.5 hours to answer your question or resolve an issue. And because they're working on your behalf, you’re free to go about your day and focus on what is important to you, instead of spending time on hold!
Advocates are highly qualified health care experts. They possess the expertise necessary to resolve even the most challenging situations. For example, our Advocates have:
"You will never know how much my family and I appreciate the service and relief you have given us. Last year, I was looking at a bill of almost $9,000. Pam worked tirelessly and passionately for a year to get this resolved with a final amount due of $246.77! What a difference!"
"When you lie awake at night wondering what could happen in these instances, and then a Christmas angel comes along to resolve things, well, thank goodness for Barbara. Our heartfelt thanks to her and all those in the Advocacy Group"
"Thank you for all your hard work and perseverance in getting our claim problems resolved. It was a difficult and lengthy journey, but it is finally at an end. We have no idea how we could have handled all this on our own"
Do you have a health care question or issue? Say no more, Alight advocacy is here to help! Send us an email and we'll connect you with a real Advocate who will assist in resolving your issue.
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Please provide your full contact details and an Alight Advocate will contact you as soon as possible.