Enterprise Solutions

Proven. Integrated. Simple.

Right-fit solutions for employees, employers and brokers.

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Our spectrum of Enterprise Solutions

Bringing over 25 years of experience to organizations of all sizes

More than just software-as-a-service. We provide software and service.

Relationships matter

Our holistic administration solution includes relationship management, proactive consulting and expertise, stewardship and governance.

Actionable insights

Our solution includes a robust set of tools for plan administrators that provide full transparency to your data, along with benchmarking and reporting.

Capabilities and experience

From voluntary benefits, to traditional group plans, consumer communications to personalized customer service, we provide support for your employees healthcare needs every day.

Investments in innovation

From chatbots, robotic process automation (RPA), mobile-first to consumer-centric service models, we are committed to investing in innovations that benefit all of our clients.

  • Benefits administration
  • Healthcare navigation
  • Reimbursement accounts
  • Dependent Verification Services
  • Compliance
  • Cloud advisory
  • Cloud deployment
  • Application management services
  • Payroll administration
Benefits administration

Health benefits solutions designed both for your company and your people

Health benefits represent one of your best opportunities to manage business risk, reduce costs and support your people.

At Alight, you are supported in achieving these goals by the number one benefits administration provider in the world. We work as your teammates, tailoring our solutions to address your organization's needs, no matter how complex. We deliver the tools, insights and support your employees need to make better decisions for their health and financial security. And, we can integrate those solutions with your existing solutions, providing access to everything on one platform.

Healthcare navigation

Support and guidance to help your people navigate the complexities of healthcare

After payroll, chances are that healthcare benefits are your single largest expense.

Why not make sure your employees are fully utilizing them? Your people can count on our advocacy services to help them navigate across the entire spectrum of health and wellness. From dealing with a significant medical diagnosis to resolving complex claim issues to mapping out a path for improving health, Alight advocates are here for your people and their families.

Reimbursement accounts

Retain your best people by helping them save for the things they care about most

It's getting harder, not easier, for your people to put aside money for current and future needs.

Our reimbursement account solutions can help, with a simple way to save for the things your employees need, from transportation and childcare to future education and healthcare costs. We can integrate this valuable feature seamlessly into your benefit program, and our advisors are there to support you, every step of the way. Your people can save money and build wealth through our flexible portfolio of reimbursement account solutions, including health savings accounts (HSA), flexible spending accounts (FSA), wellness plans, dependent care, commuter spending accounts and more.

Dependent Verification Services

Protect and maintain the integrity of your healthcare benefits plan

Benefit plan integrity is critical, and our Plan-Smart® and Plan-Guard® dependent eligibility solutions can help your company protect it.

Dependents can represent up to 70% of your company's healthcare costs—our dependent verification services can reduce costs and compliance risk by identifying any dependents that may be ineligible or incorrectly enrolled.

Compliance

Expert compliance support to help manage complexity and risk

We know it's a challenge for busy HR professionals to keep up with regulations and compliance requirements that get more complex and stringent every day.

We're here to help. We can work closely with your organization to manage HR-related risk and compliance functions more effectively with a variety of highly specialized services. We have the expertise to delve deeply into technical topics while providing a clear view of the big picture.

Cloud advisory

Experienced HR, finance and IT resources, when and where you need them

We're trusted advisors, bringing comprehensive cloud expertise, functional skills and technical know-how, grounded in more than 70 years of HR and financial industry leadership.

Whether you’re just starting on a plan to implement SaaS or your company is already live, our team is ready to help you meet your objectives and maximize results. Solutions include cloud system fit-gap analysis, deployment readiness assessments, target operating model design, stabilization and testing services, change management programs and optimization assessments.

Cloud deployment

A holistic approach to SaaS for better short- and long-term results

Our deployment teams are not only experts within their specific technology, but they also have deep domain experience to answer “how” and “why” and sometimes even “why not.”

Our approach is one that mitigates short- and long-term risks for you, while looking at the overall project holistically. We use proprietary tools for integrations, data conversion and testing that save time and prevent re-work. And with our experience administering these systems, we're always learning new ways to operate better and smarter. Services include data conversion, process configuration, integration development, change management, testing and enablement packages for post-go-live success.

Application management services

Minimizing the unpredictable while maximizing your ROI

If you're already live on SaaS, our team can help your application operate at peak performance.

Our offerings are modular to fit your specific needs, whether it's hour pools to use on specific one-time events to a fully managed solution. We also provide operational consulting to help uncover less-obvious opportunities for optimization and improvement in your operation. Services include new module deployments, tenant assessments, business initiative support, release management, configuration changes, integrations & reporting changes, HR portal, customer service, payroll, data corrections and mass loads and compensation, benefits and talent annual cycles.

Payroll administration

Cloud experts. Payroll experts.

As one of the only providers that designs, deploys and operates payroll on Workday, we are uniquely positioned to support your cloud HR and payroll needs.

From full payroll Administration to a co-sourced model, we provide a variety of support options on Workday and SAP in North America and the UK.

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