Australia
Alight Solutions, a leading cloud-based provider of integrated digital human capital and business solutions, has launched Choice Health, a high-touch service that helps retiring employees who don’t have access to employer-provided retiree medical insurance enroll in Medicare Advantage plans.
With Choice Health, Alight’s clients can offer their Medicare-eligible employees, both current and retired, access to licensed agents who can help navigate the numerous insurance carriers, coverage options, and enrollment rules and deadlines. Through personalized communications, employees are engaged and educated early in the process so they can narrow the best options for coverage and select the health plan that meets their needs and budget, while avoiding costly penalties and months-long coverage gaps.
“Employees’ enrollment into Medicare Advantage plans should mirror the integrated, consumer-oriented benefits experiences they receive from their employers,” said Colin Brennan, president of global solutions & services at Alight. “As the Medicare advocate for retirees, we’re a continuation of the employee experience that should be at the center of every company’s benefits strategy.”
After enrollment is complete, Choice Health agents remain connected with retirees over a continuum so they can continue to receive personalized support and maximize the value of their plan, including additional benefits like wellbeing programs and prescription drug, dental, vision and hearing coverage.
More information about Choice Health is available at 123medicare.com.