FROM DESIGN TO GO-LIVE. AND BEYOND.

Software as a Service (SaaS) and the cloud offer exciting opportunities to optimize HR and financial management outcomes. We can help, with a full set of capabilities applied according to your need, from a single service to a complete solution.

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Advisory

Experienced HR, finance and IT resources, when and where you need them

We're trusted advisors to our SaaS clients, bringing comprehensive cloud expertise, functional skills and technical know-how, grounded in more than 70 years of HR and financial industry leadership. Whether you’re just starting on a plan to implement SaaS or your company is already live, our team is ready to help you meet your objectives and maximize results.

Solutions Include:
  • Cloud system fit-gap analysis
  • Deployment readiness assessments
  • Target operating model design
  • Stabilization and testing services
  • Change management programs
  • Optimization assessments

Cloud Deployment Solutions

A holistic approach to SaaS for better short and long-term results

We can help your SaaS deployment and future operation unfold more smoothly by laying the right groundwork with pre-build planning. We use proprietary tools for integrations, data conversion and testing that save time and prevent re-work. And with our experience administering these systems for over 1.2 million employees, we're always learning new ways to operate better and smarter.

Our deployment teams are not only experts within their specific technology, but they also have deep domain experience to answer “how” and “why” and sometimes even “why not.” Our approach is one that mitigates short and long term risks for our clients, while looking at the overall project holistically.

Deployment services include:
  • Data conversion
  • Process configuration
  • Integration development
  • Change management
  • Testing
  • Enablement packages for post-go-live success

Application Management Services

Minimizing the unpredictable while maximizing your ROI

If you're already live on SaaS, our application management services (AMS) team can help your application operate at peak performance. Our AMS offerings are modular to fit your specific needs, whether it's hours pools to use on specific one-time events, aligned resources dedicated to ongoing projects, or a comprehensive AMS solution. We also provide operational consulting to help uncover less-obvious opportunities for optimization and improvement in your operation.

Our clients select us for their AMS provider because we work to find the right balance between budget-friendly and high-quality. They stay with us long term because our solutions are stronger since we deploy and administer processes ongoing for dozens of clients. And we bring that experience to all of our projects – no matter the size – for improved outcomes.

AMS services include:
  • New module deployments
  • Tenant assessments
  • Business initiative support
  • Release management
  • Configuration changes
  • Integrations & reporting changes

Ongoing support

Ongoing support to make the maximum strategic impact on your business

After your program goes live, we can help with any functional or end-user support you need to enable flawless operation and the outcomes you expect, on a consistent, sustained basis. We can provide services for specific functions such as payroll, end-user support/portals, data corrections/management, annual cycle support, benefits administration and much more.

We provide ongoing services to over 200 clients across a variety of platforms – some of these client engagements are project based while others are full scale business process outsourcing. All of them are based on a strong and trusted partnership.

Our post-deployment services include:

End-user support

  • HR Portal
  • Customer Service

Application Management Services

  • Project based
  • Comprehensive

Ongoing process administration

  • Payroll
  • Data corrections and mass loads
  • Comp, Benefit, Talent annual cycles

Lets Talk

Connect with us to learn about how we can put SaaS to work – across your business.

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